Customer care

Shipping & delivery

Know what to expect.

Draft for business review. Replace all bracketed fields with confirmed details before publishing.

Delivery areas

We currently deliver to [CONFIRM DELIVERY AREAS]. Contact us before ordering if your location is outside these areas.

Processing and transit

Orders are normally prepared within [CONFIRM PROCESSING TIME]. Estimated transit time is [CONFIRM DELIVERY RANGE] after dispatch. Tailored or made-to-order pieces follow the timing agreed with your order.

Delivery charges

Delivery charges are [CONFIRM RATE OR CALCULATION]. The applicable charge is shown before you place your order. Any free-delivery threshold must be confirmed here before publication.

Tracking and assistance

Tracking is provided through [CONFIRM TRACKING METHOD]. For an address correction, delay or delivery issue, contact [CONFIRM CUSTOMER CARE CONTACT] with your order reference.

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