Customer care

Terms & conditions

Before you place an order.

Draft for business review. Replace all bracketed fields with confirmed details before publishing.

About these terms

These terms apply to purchases from [CONFIRM LEGAL BUSINESS NAME]. Business address: [CONFIRM ADDRESS]. Contact: [CONFIRM CONTACT]. Effective date: [CONFIRM DATE].

Products and orders

Read each product description and confirm size, fabric length and any tailoring instructions before ordering. [CONFIRM ORDER ACCEPTANCE AND CANCELLATION PROCESS].

Prices and payment

[CONFIRM CURRENCY, TAX TREATMENT, PAYMENT METHODS AND ERROR HANDLING]. Final product and delivery charges should be shown before the order is submitted.

Delivery and returns

The published Shipping & Delivery and Returns & Exchanges policies form part of the order information. Confirm the separate conditions applicable to cut cloth and customised garments.

Website use and disputes

[CONFIRM BUSINESS-APPROVED WEBSITE USE TERMS, INTELLECTUAL PROPERTY TERMS, APPLICABLE LAW AND DISPUTE PROCESS]. Review these terms for the actual business before publishing.

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